Privacy Policy

Esskay Wire & Cable Private Limited (“Esskay”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we may collect, use, store and protect information when you visit or interact with our website.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

For privacy-related questions or requests, you may contact us using the above email address.

We may collect information that visitors voluntarily provide when interacting with the website, including when submitting an enquiry or contact form.

This may include:

• Full name
• Company or organization name
• Email address
• Phone number
• Country or location
• Product or product category of interest
• Enquiry details
• Other information voluntarily submitted by the visitor

We may also automatically collect certain technical information when visitors use the website.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring page or website
• Website interaction information

Not every item listed is necessarily collected. What is collected depends on how you contact us and on the technology the website uses at the time.

Information may be used to:

• Respond to enquiries
• Provide product information
• Respond to business requests
• Process product enquiries
• Communicate with prospective or existing customers
• Provide quotations or requested information
• Improve website functionality
• Improve user experience
• Understand website performance
• Maintain website security
• Prevent unauthorized activity
• Comply with applicable legal requirements

When a visitor submits information through a contact or enquiry form, Esskay may use that information to respond to the enquiry.

For example, information such as the following may be used for communication relating to the submitted enquiry:

• Name
• Company
• Email
• Phone
• Product requirements
• Message

Visitors should not submit confidential, proprietary, financial or highly sensitive information through general website forms unless specifically requested through an appropriate secure channel.

The website may use cookies and similar technologies to:

• Improve website functionality
• Remember preferences
• Understand website traffic
• Measure website performance
• Improve user experience
• Support security

Visitors may be able to control or disable cookies through their browser settings. Disabling cookies may affect how some parts of the website work.

The website may use third-party service providers for:

• Hosting
• Website infrastructure
• Email communication
• Form processing
• Analytics
• Security
• Maps
• Performance monitoring

Where third-party service providers process information on our behalf, we expect such providers to handle information in accordance with applicable privacy and data protection requirements.

We do not sell or rent your personal information.

Information may be shared where reasonably necessary with:

• Website/service providers
• Professional advisers
• Government authorities where legally required
• Law enforcement authorities where legally required
• Other parties where disclosure is necessary to protect legal rights, property, website security or users

Disclosure is limited to information reasonably necessary for the relevant purpose.

Esskay takes reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, loss or misuse.

However, no online service or electronic transmission can be guaranteed to be completely secure.

Therefore, absolute security cannot be guaranteed.

Personal information may be retained for as long as reasonably necessary for:

• Responding to enquiries
• Business records
• Legal obligations
• Dispute resolution
• Enforcement of agreements
• Legitimate business purposes

Actual retention periods may vary depending on the type of information and applicable legal requirements.

Depending on applicable law, users may have rights relating to their personal information, including:

• Requesting access
• Requesting correction
• Requesting deletion where legally applicable
• Withdrawing consent where applicable
• Raising privacy concerns
• Requesting information about processing

Privacy requests can be directed to: info@esskaywires.com

The company may need to verify the identity of the requester before processing certain requests.

The website is intended primarily for business and general informational purposes.

It is not specifically directed toward children.

Esskay does not knowingly seek to collect personal information from children through the website.

The website may contain links to third-party websites, including industry associations, certification organizations, business partners and other external resources.

Esskay is not responsible for the privacy practices, content or security of third-party websites.

Users should review the privacy policies of external websites before providing personal information.

Depending on the hosting infrastructure and third-party services used by the website, information may potentially be processed or stored outside the user's location.

Where applicable, reasonable measures should be taken to ensure compliance with applicable data protection requirements.

Esskay may update this Privacy Policy from time to time to reflect changes in:

• Business practices
• Website functionality
• Technology
• Applicable legal requirements

The updated policy will be posted on this page together with a revised “Last Updated” date.